Helpline

Our Helpline volunteers are here to help you make sense of how you're feeling.

Our Helpline is run by trained bereavement volunteers, who offer emotional support to anyone affected by grief.

We’ll give you space to talk about your feelings and how you’ve been coping. Our volunteers are completely non-judgemental and won’t share what you’ve told them with anyone else, unless you are in danger.

Give us a call

You can call us for free on 0808 808 1677.

Opening hours

The opening times for the helpline are:

  • Monday, Wednesday, Thursday, Friday – 9.30am – 5pm
  • Tuesday – 1pm – 8pm
  • Saturday & Sunday – closed

Email Service – Opening Hours: You can contact us through our webform at any time. Response times may vary.

We’re really sorry if we can’t answer your call straight away

Our helpline is really busy, and we’re really sorry if we can’t answer your call straight away. Please do keep trying. If you are struggling in the meantime, please do call Samaritans on 116 123.

Frequently Asked Questions