April 14, 2021 · Blog

What to send Instead of flowers when someone dies

A lot of families ask people not to send flowers after someone has died. If you'd like to send something, here are some alternative ideas.

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April 16, 2021 · Blog

Planning your funeral ahead of time

Advance planning can transform a funeral experience.

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Grieving on Father’s Day

Father’s Day is hard when you’re grieving. Seeing families celebrating on social media or on television can remind us of the fathers, grandfathers or children we’ve lost.

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Military memorials and medals

For a lot of us, it's important to remember people who have died in service. Find details of military memorials and medals here.

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Supporting other people

Sometimes it can be difficult to know how to support someone who is grieving.

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Bereaved Customers First

Our Bereaved Customers First campaign is working to stop people suffering needless emotional pain and stress when they contact businesses to tell them a loved one has died.

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2021 – Our volunteers

We couldn't do what we do without our amazing volunteers.

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September 7, 2022 · Blog

Alice’s story: Bereaved by suicide

Alice’s Dad took his own life in March 2019. In the run up to this year’s World Suicide Prevention Day on September 10th, Alice shares her story with us.

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Volunteer for the helpline

Join our team of dedicated telephone volunteers and help change the lives of bereaved people.

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Safeguarding policy

We are committed to safeguarding the wellbeing of all service users, employees and volunteers who are involved in or affected by our work.

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Become a volunteer supervisor

Could you help support our volunteers to provide a lifeline to grieving people?

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Coping with the death of a teacher

The death of a member of staff affects everyone at a school. Here’s some ideas to help students and colleagues cope.

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